Saddleback Leather

Industry

eCommerce and Retail, Manufacturing

Location(s)

Headquarters in Fort Worth, Texas,
with manufacturing in Leon, Mexico

Products

Acumatica Retail Edition with:

  • Financial Management
  • Order Management
  • Inventory Control
  • Native Big Commerce Connector
  • Acumatica Intercompany Accounting
  • ShipStation
  • NETSTOCK
  • ChannelAdvisor

Customer Social Sharing Details

Customer Success Sharing Details

Saddleback Leather Increases Sales, Saves $1 million+ with Acumatica

Overview:

Tired of needing 14 developers just to run Oracle NetSuite and being unable to fully connect that software to their online store, Saddleback Leather dismissed NetSuite and implemented Acumatica.

Saddleback gained 10 times the functionality at a third of the cost and easily connected its online store to the new cloud-based software, dramatically boosting online traffic and sales.

Key Challenges:

  • Ran operations with several software packages, which were troublesome to integrate (including Oracle NetSuite)
  • Maintained in-house IT dev team of 14 just to make Oracle NetSuite work
  • Needed fully integrated solution that could handle e-commerce, finance, inventory, marketing without the need for a lot of customization
  • New ERP needed to easily scale as company grew

Key Results:

  • 33 percent lower cost than Oracle NetSuite with 10 times the functionality
  • $750,000 savings in IT costs
  • 45 percent increased organic traffic
  • Connected easily to third party software including Big Commerce, ShipStation
  • Up-leveled marketing activity with new functionality
  • Improved visibility into financial data with real-time access
  • Gained remote access to the ERP, boosting productivity
I had a million ideas but all of them were impossible with Oracle NetSuite. Now, I sleep, dream and hope⏤three things I was not able to do with NetSuite.
Dave Munson
Founder & CEO