Phoenix Renovation and Restoration Renews Hope with Acumatica Construction Edition

Phoenix Renovation and Restoration Inc

Industry

Construction General contractor specializing in restoration and remediation of damaged properties (commercial and residential)

Location(s)

Overland Park, Missouri and Manhattan, Kansas

Products

Acumatica Construction Edition with:

Advanced Financial Management
Project Management
Expense Management
CRM
AP Document Recognition
WorkMax for Asset Management and Time-Trackin

Customer Social Sharing Details

Customer Success Sharing Details

Customer Success Story | VIDEO Success Story

Reference Reel | Webinar Highlight Reel

Phoenix Renovation and Restoration Renews Hope with Acumatica Construction Edition

Overview:

When customers call Phoenix Renovation and Restoration, it’s often due to a traumatic experience. A fire, a flood, a tornado, or even a hurricane likely destroyed their home or business. Repairing the damage takes heavy coordination, adept people, and skilled project management to complete.

That’s why Phoenix Renovation replaced QuickBooks and manual spreadsheets with Acumatica Construction Edition, gaining real-time visibility into operations, remote access from the field, and essential WIP and AIA invoicing within a modern future-proof business management platform. Acumatica allows Phoenix Renovation to restore hope to its customers even faster than before.

Key Challenges:

Unsupported and disconnected, QuickBooks couldn’t keep up and was stretched to its limits
No remote access so field staff burdened the admin and finance team with requests for information and reports
Disconnected CRM, and other apps
Lacked accountability so employees often operated in silos
Reporting was often delayed when 40 percent of expenses were not submitted on a timely basis
Financial reporting was also limited and manual, just 8 users could access QuickBooks
QuickBooks did not provide AIA invoicing, WIP reports, or construction-specific dashboards

Key Results:

Connected siloed financial system and CRM, streamlining operations
Achieved real-time visibility into financial operations fortifying strategic business decisions
Expanded user count and acquired remote access for the field service team using the mobile app
Acquired AIA invoicing and WIP reporting, improving operations and customer experience
Automated AR and AP processes, greatly improving cash flow and saving time
Eliminated the need to tap into its line of credit, becoming cash flow positive for the longest period in 22 years
Reduced paper-based processes and associated risk, saving money

With Acumatica Construction, we have access to current data that helps us understand where our business is coming from, how profitable it is, and just where it stands at any point in time.”

Eric Hugunin

Chief Operating Officer